If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

Download and installation issues on a Mac

If there's no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation. If you're still unable to install Office following the steps in Download and install or reinstall Office try using the offline installer. If you're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac.

Troubleshooter didn't help? Select from below:

Below the reset section in the Office Advanced Options (shown above) is an uninstall link. You’ll then need to re-download and reinstall Microsoft Office. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.

Account or sign in issues

I was initially concerned that that had happened with my production schedule spreadsheet.If you're not sure which operating system you have, see Which Windows operating system am I running?See the Browsers section on the system requirements page.If you have a Microsoft 365 plan, to keep it active, you have to sign in at least once every 30 days.If there's no link, let us know what error you got and where you were in the install process when you received it.Although the messages are hard to understand, there are often solutions.

I was initially concerned that that had happened with Outlook not syncing emails my production schedule spreadsheet. Repairing Microsoft Office will not repair any of your Office data files. If a document has somehow been corrupted, it could crash Office. Come with me as I write this article in real time as I try to resolve the issue.

Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)

If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. If you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in.

If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further. For steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office.

How do I repair Microsoft Office 365 installation?

In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.