Identify and remove any email accounts that are no longer active. Multiple accounts can sometimes lead to conflicts or synchronization issues. Clearing unnecessary accounts ensures a smoother email experience. An updated version of Outlook may need more crucial updates and bug fixes. Ensure you use the latest software version to benefit from improvements that address compatibility issues and enhance overall performance. After doing the steps mentioned above, try opening MS Outlook in normal mode and send your Email again to check if it delivers or not.

Sometimes, a firewall or anti-malware app can also block certain network connections.It may seem obvious, but we often panic too much before looking at whether our data plan has expired or the internet service is down.Whether you're using Outlook on your computer or through Outlook.com, try these steps one by one.If you're a Microsoft 365 user, then you can download and install the Microsoft Support and Recovery Assistant.Therefore, you can restart your computer and make sure it is connected to a stable connection.To check the server status, visit the Office 365 Service Health portal.Sometimes, due to suspicious activity or security reasons, Microsoft ends up blocking an Outlook account.

How to check for Outlook issues today?

Why did I suddenly stop receiving emails?

Alexa Shahan is a tech and productivity expert with a strong focus on email tools. She tests each app and verifies every guide to ensure it’s easy to follow and truly helpful to users. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. To create a fresh Outlook profile, navigate to your account settings and proceed to the Profiles section. To address this, navigate to the "Accounts" and then "Connected Accounts" section to review the list of linked accounts.

1. Create a New Profile

But if you’ve never cleaned your inbox, then you might have maxed out your storage limit. So if you’re waiting for an email from someone, you may want to check if the sender is registered on your blocked users list. But still, it’s worth checking if other users are currently experiencing similar issues with Outlook. If an email triggers the spam filters, Microsoft automatically moves it to your junk folder. Outlook needs a working internet connection to reach its email servers. Sometimes, a firewall or anti-malware app can also block certain network connections.

Verify the Account Settings

Chances are that there could be a problem with your system's internet connection. Therefore, you can restart your computer and make sure it is connected to a stable connection. Simply go to Outlook's Service Status page and check its current status.

Part 1. Why Does Outlook Not Receive Emails?

Open your Outlook account and navigate to the ‘Junk Email’ folder. I'm sure it's just a setting that I have messed up in the process of trying to regain access from being blocked and needing How to fix email not syncing to implement the 2FA. I've recently had issues with my business email and fixed this through authenticator etc.

Check the Junk Folder

If it is marked red, then it means Outlook is not available presently. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Windows. Profile corruption can be a root cause of persistent issues.